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Workplace Wellbeing and EAP

Benestar is the leading Wellbeing and Employee Assistance Program (EAP) provider in Australia and New Zealand, providing proactive and tailored wellness solutions to over two million employees across thousands of companies.

We offer an unmatched range of digital and in-person mental health and wellbeing services

At Benestar, we work in partnership with you to ensure the wellbeing of their people and deliver results for your organisation. We are a modern and innovative EAP provider that values long-term relationships and treats others the way we want to be treated. 

Benestar recently joined the TELUS Health and LifeWorks family. Together we're now the #1 EAP and Wellness provider in ANZ and APAC, able to bring an unmatched range of digital and in-person mental health and wellbeing services to our clients.

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Accessible EAP

Face-to-face
Telephone
SMS
Video call
Digital
LiveChat

Unique Support Services

MyCoach EAP Services
Critical Incident Support
Training and Development
Embedded Support
Assessments
Well-checks

Proactive Self-Help

Mobile App
BeneHub Portal
Knowledge Base/ Library
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Because people need people

We are proactive.
We are easily accessible.
We are diverse.
We operate with integrity.
We understand you're unique.
We're global but local.
We're pioneering and evolving.
We're your trusted partner and advisor.

SMS counselling

What if accessing support could be as easy as reaching into your pocket? SMS counselling provides the same free, confidential and proactive support as you would if you were sitting across from one of our clinicians.

 

Making a difference to lives every day

In a second tumultuous year of Covid, we supported over 1.8 million people to better health and wellbeing, working in partnership with our customers to provide proactive solutions to prevent and alleviate the impacts of COVID-19 on their people.

 

Meet our clinicians

Get to know some of our Benestar clinicians, their backgrounds, what type of person you need to be as a clinician, and what they love about their work. Discover the wide range of issues for which our MyCoach (EAP) service can support your people.

 

Supporting leaders during the pandemic

We offer leaders support and coaching from a clinician experienced in employee and team management to foster psychological wellbeing at work. Together we work through workplace challenges, such as guiding teams through change or how to have a mental health conversation.

 

Not just an EAP.  Not just an App.

We're a modern and innovative EAP provider with a unique set of qualities that set us apart from other providers. Here are some reasons you should consider choosing Benestar as your EAP provider.

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Consistency and quality care at scale

We are the most diverse EAP provider in APAC, and with the largest geographical footprint, we do and see more than anyone else.

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Best Practice to the Highest Standards

We only employ registered and experienced psychologists, social workers and counsellors, and we're the only provider accredited by ACHS.

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Best-in-Class Critical Incident Response

A dedicated specialist team of Critical Incident clinicians, qualified and experienced in dealing with the full spectrum of critical incidents.

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Our Partnership Model

We value long-term relationships. Dedicated account managers work with you in true partnership to address challenges unique to your organisation.

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Return on Investment

Our partners’ average return on investment is 10.2% of annual wages, driving your future growth and creating a thriving culture that drives high performance

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Agile solutions for any challenge

Through the unique challenges of bushfires, floods and the COVID-19 pandemic over the past few years, we haven't missed a beat – proving we can deliver in the most difficult times.

Contact us to get started