Download the
TELUS Health One app.
Feel supported and connected wherever you are.
With the TELUS Health One app, you can access your employee assistance program (EAP), which includes qualified support for your mental, physical, social and financial health.
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As you are aware, Benestar was welcomed into the TELUS Health family on 1 December 2022, and we are currently in the process of rebranding to ensure the unification of our brands and services.
Benestar becomes TELUS Health rebrand portal
As a TELUS Health customer, you gain access to an unmatched range of health and wellbeing services across Australia, New Zealand, the Asia-Pacific, and the world. One of these is the TELUS Health One app, which you will now have access to.
Getting started.
You should have received an email with credentials to access the platform. To get started:
1. Connect online via one.telushealth.com or download the free app on Android or iOS – simply search for “TELUS Health One.”
2. Click “Log In” and enter your credentials.
The admin guide linked below will detail your main admin duties. The user guide will give you an overview of the TELUS Health One platform.
Admin guide
Video of admin duties
User guide
Share the news with your team.
Share the news and encourage your people to access their new TELUS Health One platform today.
Important: Add your TELUS Health One login credentials in the editable fields in the pieces below before sharing them with your team. You can find your organization’s username and password in the email communications we sent.
Communication template
Sign-up poster option [1]
Sign-up poster option [2]
Total Wellbeing Assessment
Understand your current health across all pillars of total wellbeing with quick health assessments that can be completed in minutes. Get immediate feedback on your level of risk and see “What you are doing well”, “Areas for improvement”, and “Suggested resources”.
TELUS Health Total Wellbeing Assessment flyer
TELUS Health EAP - Total Wellbeing Index End User flyer
TELUS Health EAP - Total Wellbeing Assessment Employee guide
Virtual information session recording
Watch the recording of the virtual information session, which covered the features of the new app.
Enhanced features for you and your people:
With the TELUS Health One platform, you and your team members will have access to all the same services and professionals as before, as well as new features, including:- A comprehensive app with direct access to our team of experts.
- Searchable online library of EAP content, including articles, videos, podcasts and more.
- Self-guided wellbeing programs.
- Newsfeed for wellbeing content and your company’s posts.
- Reporting with actionable, data-driven insights that can support your team’s health and help increase productivity.
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